The people behind the platform

Meet the team behind Salon Manager

Meet the UK team who build, support and improve Salon Manager. Their work covers development, onboarding, product advice, customer support and account management.

Product expertiseUK supportDevelopmentOnboarding

One UK team

The people responsible for Salon Manager

Our eight-person team covers software development, product testing, onboarding, training, customer support and account management. Keeping those roles together helps questions reach the right person quickly.

What we do

Product knowledge, development and customer support

Product expertise

Advice and training across appointments, online booking, client records, forms, marketing, stock, reporting and payments.

Development

Cloud software development, integrations, user experience, testing and technical delivery.

Onboarding and migration

System setup, training, iSalon migration support and guidance for teams moving software.

Support and account management

UK-based customer support, troubleshooting, product training and account help.

Meet the team

Meet the Salon Manager team

See each person’s role and area of responsibility.

Rikki Tronson, Salon Manager team

Rikki Tronson

General Manager

Leads business strategy, customer experience and product direction across Salon Manager.

Read Rikki’s profile

Stuart Palmer, Salon Manager team

Stuart Palmer

Development Team Leader

Leads software development, cloud systems and Salon Manager’s technical architecture.

Read Stuart’s profile

Muhammad Shahzad, Salon Manager team

Muhammad Shahzad

Senior Developer

Develops integrations and features across appointments, clients, stock, marketing and reporting.

Read Shahzad’s profile

Alan Boakes, Salon Manager team

Alan Boakes

Product Expert

Helps customers configure and use Salon Manager through onboarding and product training.

Read Alan’s profile

Lee Thompson, Salon Manager team

Lee Thompson

Product Expert

Supports customers with product training, everyday workflows and feature adoption.

Read Lee’s profile

Matthew Owens, Salon Manager team

Matthew Owens

Product Specialist

Tests Salon Manager updates and validates features, workflows and user journeys.

Read Matthew’s profile

Shoaib Khan, Salon Manager team

Shoaib Khan

Account Manager

Helps customers with onboarding, package options and account questions.

Read Shoaib’s profile

Natalie Raspe, Salon Manager team

Natalie Raspe

Account Manager

Supports onboarding, customer success and ongoing account questions.

Read Natalie’s profile

Speak with the team

Talk to the Salon Manager team

Book a tailored demo if you are considering Salon Manager, or contact us for product, support or account help.

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